Beautiful little hotel, great rooftop patio, excellent service. Very quiet and comfortable rooms. Hot tub is a plus!

Villa Herencia is a beautifully restored historic boutique hotel in the heart of old San Juan. The friendly staff caters... read moreVilla Herencia is a beautifully restored historic boutique hotel in the heart of old San Juan. The friendly staff caters to individual needs and go over and above. The sundeck suite was a quiet and cool room that opened to the fantastic rooftop terrace. The king size bed was super comfortable and the room was beautifully furnished. It even has a small refrigerator and microwave. We look forward to our next visit to Old San Juan and would definitely stay at Villa Herencia again! read less

Absolutely nice people, friendly service. The decor of the hotel is fab of the fab, almost feel like lost in... read moreAbsolutely nice people, friendly service. The decor of the hotel is fab of the fab, almost feel like lost in 16th century Europe with a hint of Caribbean. Really made my first day in San Juan! Oh, good price and good location as well~ read less

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Lugar expectacular Lugar precioso, bien decorado y personal muy atento. Fui para mi aniversario y fue justo lo q habíamos planificado. Lo... read moreLugar precioso, bien decorado y personal muy atento. Fui para mi aniversario y fue justo lo q habíamos planificado. Lo recomiendo. Su decoración va muy de acuerdo a la cultura del Viejo San Juan. Love it!! Definitivamente regresaría. Felicitaciones por su atento personal. Más read less

The essence of what a boutique hotel should be. You won't regret it. Most rooms don't have... read moreThe essence of what a boutique hotel should be. You won't regret it. Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less

A little over a year ago i came upon this quaint little place while taking a stroll in Old San... read moreA little over a year ago i came upon this quaint little place while taking a stroll in Old San Juan. After being invited in by a friendly clerk to take a peek at the facilities, I fell in love with it and vowed to return as a guest. The place reminded me of my childhood home and of my grandmother's best antique furniture -with a twist. Spanish colonial furniture has been tastefully upgraded with rich and modern fabrics, and the walls are decked out with vibrant paintings by Puerto Rican contemporary painter, Roberto Parilla.

I returned to Puerto Rico and kept my promise. The place is as genuine as they come. It is small (boasting only 8 rooms) and it does not offer many of the amenities of a large chain hotel (i.e. pool, casino, 24-hour room service). Then again, why would you ever want to stay in one anyway? What it lacks in Trump-ish extravagance it makes up in charming authenticity. You get continental breakfast, bedtime cookies, and an "honor" bar in the hotel's living room. In addition, you get a splendid common terrace and a super-convenient walk-able location.

The fist night there we had some trouble with the hot water (as in all old homes there is a trick to making it work, which the desk clerk failed to mention). To my great surprise, the manager sent her profound apologies with a prompt credit and a discount for a future stay. This -in my book- is a sign of a superb establishment committed to customer service. I immediately booked another night and the experience was only more splendid than the previous one.

My only tip for a guest looking to stay there is to make the reservations using their online system. Since it is a small operation with an infinitesimal staff, telephone calls and emails may take a while to be answered.

I've already started daydreaming about my next trip there and my next stay at this charming little place. read less

Great boutique hotel (8 rooms total). Service was amazing. Clean rooms and great price.

Simplemente de encanto!!!! El Viejo San Juan y el encanto de Villa Herencia, una memorable estadía. Excelente experiencia, atención amable por parte... read moreEl Viejo San Juan y el encanto de Villa Herencia, una memorable estadía. Excelente experiencia, atención amable por parte de todo el personal y el proceso de reservación genial. Mi deseo inicial era hospedarme en el Hotel El Convento, no me arrepiento de la decisión. Por favor mantengan el encanto y mantenimiento de esta Joya en el Viejo San Juan. read less