We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com  by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

Lugar expectacular Lugar precioso, bien decorado y personal muy atento. Fui para mi aniversario y fue justo lo q habíamos planificado. Lo... read moreLugar precioso, bien decorado y personal muy atento. Fui para mi aniversario y fue justo lo q habíamos planificado. Lo recomiendo. Su decoración va muy de acuerdo a la cultura del Viejo San Juan. Love it!! Definitivamente regresaría. Felicitaciones por su atento personal. read less

Great botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and... read moreGreat botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and would definitely go back. read less

New been here before. It is located in the charming old town area of San Juan, Puerto Rico. While plain... read moreNew been here before. It is located in the charming old town area of San Juan, Puerto Rico. While plain looking from the street, it has a lovely restored interior with high ceiling rooms, inner courtyard, lovely decor, comfortable beds, and good service. Affordable. I would stay there again if I could. A lovely place instead of staying at a big boring chain hotel. Gracias to the hosts for our stay 2 weeks ago. read less

Beautiful rooms and upstairs patio , great location and friendly staff, we had a great time here!

Excelente ubicacion, excelente servicio, excelentes habitaciones Nos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el... read moreNos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el personal es muy muy amable, solo tuvimos un problema con la cerradura pero se soluciono muy bien, las habitaciones muy buenas y las camas excelentes... super recomendado... tengan en cuenta que no tienen recepcion 24 horas fue lo unico que mejoraria, pero hay numero de contacto con un hotel cercano. read less

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The essence of what a boutique hotel should be.  You won't regret it.   Most rooms don't have windows but... read moreThe essence of what a boutique hotel should be.  You won't regret it.   Most rooms don't have windows but that's overcome with the service, elegance, and unique decor. read less

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

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