A little over a year ago i came upon this quaint little place while taking a stroll in Old San... read moreA little over a year ago i came upon this quaint little place while taking a stroll in Old San Juan.  After being invited in by a friendly clerk to take a peek at the facilities, I fell in love with it and vowed to return as a guest.  The place reminded me of my childhood home and of my grandmother's best antique furniture -with a twist. Spanish colonial furniture has been tastefully upgraded with rich and modern fabrics, and the walls are decked out with vibrant paintings by Puerto Rican contemporary painter, Roberto Parilla.  

I returned to Puerto Rico and kept my promise.  The place is as genuine as they come.  It is small (boasting only 8 rooms) and it does not offer many of the amenities of a large chain hotel (i.e. pool, casino, 24-hour room service).  Then again, why would you ever want to stay in one anyway?  What it lacks in Trump-ish extravagance it makes up in charming authenticity.  You get continental breakfast, bedtime cookies,  and an "honor" bar in the hotel's living room.  In addition, you get a splendid common terrace and a super-convenient walk-able location.

The fist night there we had some trouble with the hot water (as in all old homes there is a trick to making it work, which the desk clerk failed to mention).  To my great surprise, the manager sent her profound apologies with a prompt credit and a discount for a future stay.  This -in my book- is a sign of a superb establishment committed to customer service.  I immediately booked another night and the experience was only more splendid than the previous one.

My only tip for a guest looking to stay there is to make the reservations using their online system.  Since it is a small operation with an infinitesimal staff, telephone calls and emails may take a while to be answered.

I've already started daydreaming about my next trip there and my next stay at this charming little place. read less

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com  by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less

A perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in... read moreA perfect little hotel. Comfortable and very charming. The rooms are small but just what you need. It's right in a very quaint part of VSJ. Highly recommend. read less

I just love this place. It feels very specially after a long or short day. It’s like being in a... read moreI just love this place. It feels very specially after a long or short day. It’s like being in a little jungle with all the things we love at your finger tips💅🏻. No pretensions but full of attention. And nothing better than taking an afternoon nap in a hammock surrounded by lush plants. read less

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Loved the old-time look of the place. You can also tell it's age if you look at the door hinges.... read moreLoved the old-time look of the place. You can also tell it's age if you look at the door hinges. You can see the old iron spikes from some of the original doors. They serve a simple breakfast that was more than enough and the WiFi was plenty fast (not that you'll need it much but just in case that's big for you). Located in old San Juan, it's close to several historical sites as well as one of the main commercial strips. I would definitely recommend. read less