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Beautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let... read moreBeautiful and Romantic. Wonderful service we arrived late at night in the middle of crazy traffic. Once we we're let in all if my stress and anxiety rolled away. I felt like I stepped into a secret castle. The service was so pleasant and kind. read less

Simplemente de encanto!!!! El Viejo San Juan y el encanto de Villa Herencia, una memorable estadía. Excelente experiencia, atención amable por parte... read moreEl Viejo San Juan y el encanto de Villa Herencia, una memorable estadía. Excelente experiencia, atención amable por parte de todo el personal y el proceso de reservación genial. Mi deseo inicial era hospedarme en el Hotel El Convento, no me arrepiento de la decisión. Por favor mantengan el encanto y mantenimiento de esta Joya en el Viejo San Juan. read less

Excelente ubicacion, excelente servicio, excelentes habitaciones Nos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el... read moreNos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el personal es muy muy amable, solo tuvimos un problema con la cerradura pero se soluciono muy bien, las habitaciones muy buenas y las camas excelentes... super recomendado... tengan en cuenta que no tienen recepcion 24 horas fue lo unico que mejoraria, pero hay numero de contacto con un hotel cercano. read less

When my fiance and I came to Puerto Rico, we wanted to stay somewhere that FELT like we were in... read moreWhen my fiance and I came to Puerto Rico, we wanted to stay somewhere that FELT like we were in Puerto Rico (not some generic hotel), and this little gem right in the heart of old town was definitely that. We really enjoyed our stay, but I wouldn't recommend it for everyone.

One of the biggest pros is the locations. This is right across from the main cathedral in the heart of old town (hidden next door to the exorbitantly expensive Hotel El Convento) -- and just a block from the coast. It's also just a short walk to the castle. The down side is that if you're renting a car, it can be a bit difficult to get all the way here and down the tiny cobbled streets. There is also NO HOTEL PARKING -- you'll need to valet right next to the cathedral for $21/day. Trust me, you want to do that.

The staff is absolutely fantastic -- very helpful and willing to give you a list of recommendations for where to go for the best food, the best drinks, the best music, etc.

The rooms themselves are definitely different. Very much on the small side. Our room fit our bed, a tiny night stand, mini dresser, and little TV. You can barely even pass each other inside. The shower is big enough, but the water had only 2 settings: cold and scalding. So we had to do a bit of back-and-forth regulating. The bed made a lot of creaking noises, which woke us up at night sometimes -- and probably made some inappropriate noises since I was with my fiance 😉 The electricity also went out one of the mornings, but we decided to just go into town, and it was back on when we came back. So overall, not the biggest or most luxurious accommodations, but certainly unique. read less

Beautiful rooms and upstairs patio , great location and friendly staff, we had a great time here!

Loved the old-time look of the place. You can also tell it's age if you look at the door hinges.... read moreLoved the old-time look of the place. You can also tell it's age if you look at the door hinges. You can see the old iron spikes from some of the original doors. They serve a simple breakfast that was more than enough and the WiFi was plenty fast (not that you'll need it much but just in case that's big for you). Located in old San Juan, it's close to several historical sites as well as one of the main commercial strips. I would definitely recommend. read less

Great botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and... read moreGreat botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and would definitely go back. read less

We stayed at this cute boutique hotel during our stay in Old San Juan. The location is perfect, literally walking... read moreWe stayed at this cute boutique hotel during our stay in Old San Juan. The location is perfect, literally walking distance to all the attractions. The staff were all so welcoming and very nice. They were so helpful in giving us tips on where to eat, bars to visit, and all the things to do.

A small, but yummy, continental breakfast was included. It was the perfect meal to start off our day! This was one of my favorite parts of our stay since me and my husband completely winged our trip and we used breakfast to plan our day!

The hotel decor is by far the best! It is an older building with antique decor and some of the decor can seem dirty and dusty! The room we stayed was small but very well air conditioned. It is for the most part clean but like I mentioned, it is an older 1900s vibe hotel! If you are looking for the authentic Old San Juan hospitality at an antique hotel! This place is def for you!! I would stay here again!! read less

We checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great... read moreWe checked in 3/12/2019 at the hotel I must say that the young man that helped us did a great job accommodating us , considering the reservation wasn't what I wanted ! ( I booked through booking .com  by mistake ) as I usually go directly through the hotel website anytime I book a reservation!
The room we had was great all the comforts of home , the staff was great very accommodating and the breakfast in the morning very nicely done ! On our last day they called us a cab to the airport it was so nice it just made it easier for our trip ! I would recommend Villa Herencia Hotel to anyone traveling to Old San Juan thank you for the wonderful stay at your beautiful hotel we will definitely stay again read less