Villa Herencia is a beautifully restored historic boutique hotel in the heart of old San Juan. The friendly staff caters... read moreVilla Herencia is a beautifully restored historic boutique hotel in the heart of old San Juan. The friendly staff caters to individual needs and go over and above. The sundeck suite was a quiet and cool room that opened to the fantastic rooftop terrace. The king size bed was super comfortable and the room was beautifully furnished. It even has a small refrigerator and microwave. We look forward to our next visit to Old San Juan and would definitely stay at Villa Herencia again! read less

Villa Herencia is beautiful place and the rooms are charming and comfortable. The staff friendly!
The location is on a quiet... read moreVilla Herencia is beautiful place and the rooms are charming and comfortable. The staff friendly!
The location is on a quiet street and we sleep great. The hotel offers ice, filter water and coffee in the morning. The inside courtyard is beautiful and we sat there several morning enjoying our coffee. . The roof top deck was nice and a great place to invite our friends that was staying at a different place come and eat up there with us.
My parents also stayed there in a different room, they had a small pin leak in the ceiling. The hotel immediately took action and offered for them to stay at their sister hotel but we wanted to stay together. The hotel compensated them for the inconvenience and was very apologetic. Great customer service!

We did have an issue getting in. Villa Herencia Hotel is a cross between a hotel and AirBB. The person on staff leaves at 4pm and check in is after 3pm. This only leaves a one hour window for travelers. We arrived in PR in the evening and could not get inside the building. There were signs on the door to call a couple of different numbers but there was no answer and went to voicemail. They also give a number to the sister hotel which no one answered. I ended up googling the sister hotel and calling their main number and we got the code to get in. It would have been nice if we were emailed the code to get inside the building the day of our arrival.

Overall I highly recommend this place! read less

Stayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in... read moreStayed for 4 nights this past January. Had a fantastic stay. I spent a long time comparison shopping hotels in the Old San Juan area and I can confidently say that Villa Herencia is probably the best value available. Here is what I loved:
Pros: Beautiful building, courtyard and roof - great way to relax if you don't want to sit in your room all day. Fantastic location. Walking distance to restaurants and historical sites. Friendly staff. Free continental breakfast. Clean room with windows facing the courtyard. Each room has an individual bathroom.
Cons (hardly worth mentioning): room was small, but I didn't spend much time there anyway, so who cares? Dim lighting. Not worth knocking off a star for either of these. read less

Charming and quaint hotel in Old San Juan. Walking distance to great restaurants, sights, and harbour.

Villa Herencia is a wonderful boutique hotel, no fuss, few rooms, and front desk is amazing. Due to covid they... read moreVilla Herencia is a wonderful boutique hotel, no fuss, few rooms, and front desk is amazing. Due to covid they don’t have breakfast now, but location is the best in old San Juan. The rooftop deck is awesome, and if you’re driving, you can park for $3 a day at La puntilla parking and walk along the coast about 5 minutes to the hotel, very easy and cheap. read less

OMG! This place was that and then some! Pics don't do it justice! It's a couples place. Kids can stay... read moreOMG! This place was that and then some! Pics don't do it justice! It's a couples place. Kids can stay but it would take away the romantic feel to it. It feels like you are in a castle... King and queen! Highly recommend it. read less

Excelente ubicacion, excelente servicio, excelentes habitaciones Nos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el... read moreNos fue super bien... estuvimos una sola noche y esta estreategicamente ubicado, para caminar, recorrer el viejo San Juan, el personal es muy muy amable, solo tuvimos un problema con la cerradura pero se soluciono muy bien, las habitaciones muy buenas y las camas excelentes... super recomendado... tengan en cuenta que no tienen recepcion 24 horas fue lo unico que mejoraria, pero hay numero de contacto con un hotel cercano. read less

Great botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and... read moreGreat botique hotel on one of the coolest streets in old San Juan. We loved our stay in 2016 and would definitely go back. read less

Peaceful and cozy retreat. Perfect for getting away from the busy city nightlife. 24/7 hot jacuzzi was a big plus!